Privacy Policy

ClientSniper ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Information You Provide

• Account data: name, email address, password, and billing information when you create an account or subscribe to a plan.
• Contact data: information you provide when contacting us through our contact form or help centre.
• Payment data: processed securely by Stripe. We do not store your full card details on our servers.

Automatically Collected Information

• Usage data: pages viewed, features used, session duration, and interaction patterns.
• Device data: browser type, operating system, IP address, and device identifiers.
• Cookies: see our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyse trends, usage, and activities
• Detect, prevent, and address fraud or technical issues

3. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: companies that perform services on our behalf (e.g., Stripe for payment processing, hosting providers).
• Legal obligations: when required by law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

5. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time

To exercise these rights, contact us at privacy@clientsniperofficial.com.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit (TLS), secure password hashing, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

7. International Transfers

Your data may be processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place in compliance with UK GDPR.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@clientsniperofficial.com
Address: ClientSniper Ltd, United Kingdom